Our Staff


Professor Ken Mason

Managing Director

Ken is Managing Director of Dermcare-Vet, which he founded in 1979. He is also staff dermatologist at the Animal Allergy and Dermatology Service, and an Adjunct Professor in the School of Veterinary Science at the University of Queensland.  He holds the degrees of B.Sc. (reproduction 1970), B.V.Sc. (1972), M.V.Sc. (Neurology 1984) from the University of Queensland and M.A.C.V.Sc. (Feline medicine) and F.A.C.V.Sc. (Veterinary Dermatology) from the Australian College of Veterinary Scientists. He has post graduate training, research and teaching experience gained at the University of Queensland, the University of Florida and the University of California at Davis.

Ken spends time lecturing and teaching veterinary dermatology to veterinarians around the world, directing Research at Dermcare-Vet and seeing referred cases in his clinic. Ken has taught the veterinary dermatology and otology course to 4th year veterinary students at the University of Queensland. He also teaches pathology and conducts a Dermatopathology service through Vetnostics pathology group. He is or has been a member of three editorial boards for scientific journals, two of which are international publications in veterinary dermatology.

Sharyn Mason


Tristan Mason

Head of Production – Deputy Managing Director


C.M.O (Chief Moral Officer)

Buffy or Buffet as she is sometimes referred to due to her LOVE of food, is a Labrador who started her Dermcare journey as a patient of the Animal Allergy and Dermatology Clinic in 2017. When Buffy first arrived at Dermcare she was working for the Queensland Government, but due to severe allergies she was no longer able to work in her trained field. It wasn’t long before Buffy captured the hearts of the Dermcare team and Dr Ken Mason. Due to her forced retirement, it was decided Buffy would become a permanent member of Dermcare, and live out her days on Dr Mason’s farm.

The Government invested a great deal of time and effort into training Buffy, all of which was immediately forgotten, and replaced with puppy dog eyes, selective hearing and a habit of raiding the offices for toys or food.

Buffy’s role at Dermcare is constantly evolving and changing. From training new staff pets in the appropriate codes of conduct, to performing quality control on all snacks and ensuring no toy remains intact, she plays a vital role in the happiness and productivity of the team here at Dermcare.

Sales and Marketing

Dr Maeve Garde

Technical Service Veterinarian

Jennifer Batchelor

Marketing and Graphic Design

Emma Vickers

NSW, ACT and WA Territory Representative

Kylie Drake

RVN DipVN (Surgical)
NSW Territory Representative

Sara Message

QLD and WA Territory Representative

Julia Butt-Fawkner

QLD Territory Sales Representative

Ebony Huckstepp

VIC Territory Representative

Research and Development

Dr Merja Ruutu

Scientific Director

William Miao

MSc Pharm. Chem. (Sydney), PhD Nat. Prod. Chem. (Griffith)
R&D Chemist

Durga Prasad Yarra

Analytical Chemist

Neelima Vubalapalli

Research Scientist

Zennia Jean Gonzaga

BSc, MSc, PhD Candidate


Crystal Mason

AssocDegLaw (Paralegal) GradCertTMLP
Head of Quality, Compliance & IP

J. Williams

B. Med Chem (Adv) (Hons)
Head of Operations

Keiran Thomson

Operations Assistant

Cathy Matt

AssocDipAppSc – Chemistry
Quality Assurance Manager

Kaylah Brown

Quality Assurance Officer

Christine Mah

Quality Assurance Officer

Deann Devy

Category 1 Production Manager

Rebecca Atkins

BSc (Hons)
Category 2 & 3 Production Manager

Stephen Pfeiffer

Senior Production Technician

Vanessa Coxhead

Production Technician

Karen Kelly

Distribution Manager

Chelsea Cassidy

Distribution Assistant

J. Laakso

Facilities & Information Technology Manager

Accounts and Administration

Lauren Turner

Office Manager

Tracey Stewart

Accounts and Reception

Animal Allergy and Dermatology Service

Lisa Wraith

Dermatology Nurse
Veterinary Nurse

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